Sports / Live
877be is clear about what data we collect when you open an account, browse the lobby, or complete a transaction through bKash, Nagad or Rocket. This policy sets out exactly what we hold, why we hold it, and what choices are available to you — access and use depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter — name, contact information and any payment identifiers linked to bKash, Nagad or Rocket. We use this information to operate your account, process wallet transactions and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete a transaction; it covers nothing beyond that transaction scope. We store account records for as long as your account remains active and for any further period required under applicable rules in the regions where access is permitted. After that retention window closes, records are deleted or anonymised. Cookies and similar tracking tools are used to keep your session active across the lobby and to recognise your device when you return — you can manage cookie preferences through your browser settings. If the law in your region changes or our data practices change, we will update this policy and note the revision date at the top of this page. Continued use of the platform after an update means you have read the revised terms. If you have questions about any specific data point we hold, the contact routes listed in this policy are the correct place to raise them.
When you deposit or withdraw via bKash, we pass only the identifiers required by the bKash processor. We do not store your full bKash PIN or full wallet credentials on our servers.
Nagad transfer references are kept in your account transaction log. You can view the record inside your signed-in wallet area; we retain it for the period set by applicable regional rules.
Rocket payment references follow the same handling as other local wallet transactions. The reference number is visible in your account history and is used only for support and dispute purposes.
Not every piece of data or every service falls under this single document. The table below draws the line so you know exactly what this privacy policy governs and what falls outside it. Third-party services — including payment processors and game studios such as PG Soft, Pragmatic Play and Joker — operate under their own published policies once data moves to their systems. We cannot speak for them, but we limit what we send across that boundary.
Login credentials, device identifiers and session tokens generated when you sign in are covered by this policy. We manage these directly and they do not leave our systems except as required for authentication.
Transaction references created by bKash, Nagad or Rocket processing sit partly inside and partly outside this policy — we hold the reference log; the payment processor holds the full transaction record under its own terms.
Browsing behaviour inside the game lobby — which categories you visited, which titles you opened — is collected as aggregate session data. It is not tied to your name or used for external advertising.
Game studios supply content to the lobby but do not receive your personal account data from us. Any data exchange with studios covers only session integrity, not identity or payment details. Their own policies govern their side.
You have real, exercisable choices over the data we hold. These are not abstract promises — each one maps to a step you can take right now through your account or by contacting us directly. Reviewing what we hold is the starting point. Your signed-in account area shows the profile fields and transaction history we maintain. If any detail is wrong — a misspelled name, an outdated contact number — you can correct it directly in the account settings page without needing to contact support. For data that is not editable from inside the account — such as historical session records or archived transaction references — you can raise a correction or deletion request through the published support route. We will respond within the timeframe required under the rules applicable to your region. You can also ask us to confirm whether we hold specific data. Send your query through the support contact listed in this policy, clearly stating what you want to know. We will not share your data with any party outside what this policy describes, and any request to port or export your account record will be handled through the same support channel.
Open the account page after signing in. Your profile details and transaction history are listed there. Check what fields we hold before raising any request.
Name, contact number and linked wallet identifiers can be updated from inside your account settings. Changes take effect immediately and the updated record replaces the old one.
For records not visible in your account — archived sessions, deletion requests, data portability — contact us through the published support route. State your account email and the specific data point you are asking about.
If you want your account closed and data deleted, submit the request through support. We will confirm the steps, settle any open transactions and carry out deletion within the applicable retention window.
We publish support contact routes on the site so you always have a direct path. If you have a question about your personal data, a correction to request, or a concern about how a transaction reference was handled — use the routes below. Do not send sensitive account credentials through any channel; only use them to describe your question or request.
The live chat widget is accessible from within your signed-in account. Use it to ask about data held on your account or to start a correction request. An agent will direct you to the right next step.
Send your privacy request by email to the address listed in the site's contact section. Include your registered account email and a clear description of the data question or correction you need handled.
The help centre inside your account includes a form for submitting privacy and data requests. It logs your submission and generates a reference number so you can follow up if needed.
Our approach to data is straightforward: collect only what is needed, limit who can access it, and give you a clear path to review or remove it. Security measures applied to account data include encrypted connections during login and transaction steps. We do not publicly detail every technical layer, but the standards applied are consistent with those required for processing local wallet payments through bKash, Nagad and Rocket. Cookie management sits in your browser; clearing or blocking cookies will affect session continuity in the lobby but will not delete your account data. We review this policy when our data practices change or when regional rules that affect Bangladesh access are updated.
Account records are kept for as long as the account is active, plus any additional period required by the rules of the eligible regions in which access is permitted. After that, records are deleted or anonymised.
Session cookies keep you logged in across the lobby. Analytics cookies are aggregate and not tied to your name. You control both through your browser settings; opting out of analytics does not affect your account.
Encrypted connections apply to login and all wallet transaction steps including bKash, Nagad and Rocket transfers. If you suspect unauthorised access, change your password from account settings and contact support immediately.
When we revise this policy, the revision date is updated at the top of this page. Material changes are notified through the account notice area. Continued access after a revision means you have read the updated terms.
These questions cover what people most commonly ask when reading through this policy. If your question is not answered here, the support routes listed above are the right place to send it.
We collect the registration details you enter — name, contact information and the payment wallet identifiers you link (such as bKash or Nagad numbers). We also collect device and session data each time you sign in. No more than that is gathered at registration.
Game studios receive only what is needed to run your game session — a session token, not your name or payment details. Studios operate the game content inside the lobby; they do not receive your personal account record or wallet information.
Sign in and open the account page. Your profile and transaction history are visible there. For records not shown — archived sessions or historical logs — contact support via the email or live chat route listed in this policy and we will confirm what we hold.
Yes. Profile fields like your name and contact number can be edited directly from account settings after you sign in. If a field is locked or the change does not save, raise it through support with your account email and a description of the correction needed.
Transaction references for bKash, Nagad and Rocket are logged in your account history. We hold the reference number and amount for the retention period applicable to your region. The full transaction record sits with the payment processor under its own policy.
Once an account closure request is confirmed and open transactions are settled, we begin the deletion process. Some records may be retained for the period required under applicable regional rules before they are fully deleted or anonymised. We will confirm the timeline when you submit the request.